Miles and Partners achieves Lexcel v6.1 Accreditation

We are proud to announce that we have successfully achieved re-accreditation with the Lexcel Practice Management Standard Version 6.1. This prestigious accreditation, awarded by the Law Society of England and Wales, recognises excellence in legal practice management and client care.

The assessment, conducted by Recognising Excellence, took place on February 10-11, 2025. The comprehensive review confirmed that Miles & Partners continues to demonstrate a strong commitment to quality management and client service. The firm was found to have no non-compliances, with numerous areas of good practice highlighted.

Assessment highlights

• Commitment to quality: the firm showed a proactive approach to risk management, compliance with regulatory standards, and effective client care.
• Strong leadership: the leadership structure is well-defined, with regular management meetings to review strategic objectives.
• Financial management: robust financial management systems and effective budgeting processes are in place.
• Information Management: high standards of data protection and compliance with GDPR were noted, along with secure access controls.
• People Management: the firm emphasises continuous professional development and staff wellbeing, creating a positive work environment.
• Client Care: high levels of client satisfaction and retention were evidenced, with clear and comprehensive client engagement processes.

Roger Young, the lead assessor, commented:

“Miles & Partners continues to adhere to Lexcel compliance with a strong vision and commitment to maintaining high standards of responsible management. It is my recommendation that the firm be re-accredited with the Lexcel Practice Management Standard Version 6.1.”

Phil Walsh, Partner and Practice Manager commented:

 “We are delighted to receive this re-accreditation. It reflects our ongoing dedication to providing exceptional legal services and maintaining the highest standards of practice management.”

The contents of this article are for the purposes of general awareness only. They do not purport to constitute legal or professional advice. The law may have changed since this article was published. Readers should not act on the basis of the information included and should take appropriate professional advice upon their own particular circumstances.