The case was handled really well and was a positive outcome. I feel the service was both professional and approachable so it’s hard to improve the help I received.
Sharon Short, client advised by Lou Crisfield
My solicitor that was assigned to my case named, Lou Crisfield. She was absolutely amazing when options seems limited. She was very professional and had a good level of communication. I was always informed about my case and she always took the time to break down and explain, every step that was happening in my case. She was very clear without using jargon words. Any advise I was given by Lou, I was always confident that it was in my best interest.
Overall I would recommend Lou Crisfield, as she has the ability of achieving satisfactory results. This is also contributed by her exceptional attention to details, good communication and understanding that she showed.
Client advised by Lou Crisfield
‘I was very satisfied with the overall level of service received from Miles & Partners. They listened to what I had to say and kept me updated on the progress of my case. The information and advice provided was fairly easy to understand, considering my moderate learning disabilities.
I would specifically recommend Rachel Turner who was the lawyer on my case. Do not let Rachel Turner retire or change career paths. Rachel rocks – she is the best lawyer I have ever had, and that covers her role within the hospital, during discharge and arranging the section 117 aftercare support package.’
Mental health and capacity law client advised by Rachel Turner
Andrew Bowmer has an unusual and formidable combination of excellent knowledge of the Court of Protection with public law expertise.
2021 Legal 500
“I’m so thankful to Lou Crisfield for the great assistance she provided all through this long, stressful journey. She wasn’t only professional, she really empathised with the overall difficult time I went through. She remained determined to help me, despite sometimes not being able to contact me directly on the phone. She assiduously engaged with my landlord an myself by calls, emails and letters sent to my home address.
Lou is a great person with a lot of psychology. I only had a chance to speak to Hira Rauf on the phone, followed by emails to consistently update and advise me in regards to my case, Finally, Osman the barrister was so nice and helpful the day of the hearing.
I am so thankful to this great team with such talented professionals and people with good hearts who helped me keep my house this winter. Thank you one more time for bringing a smile to my face and giving me new hope through your excellent job as I was on the verge of being homeless!”
Abdramane Sangare Coulibaly advised by Lou Crisfield and Hira Rauf in the housing team.
“Andrew Bowmer is a great team player, unflappable and always courteous and a joy to deal with, even when under immense pressure. I was impressed by the way that he was able to communicate intricate information relating to the Mental Capacity Act/Court of Protection procedure, to a client who had complex intellectual difficulties. Andrew is outstanding. His analysis is extremely thorough, he relates well to difficult clients and provides excellent, well-considered advice.”
Legal 500 2020
“I would like to thank Jasper Blumenthal and Andrew Bowmer for all the work they have both done. I have not been this happy in a long time and have them to thank for that.”
“I just wanted to say a big thank you for all your help with my case. Soon after moving into supported accommodation I successfully bid on a housing association property and moved in before Christmas.
It couldn’t have happened without your work and support, so thank you from the bottom of my heart.”
“God bless you for the good job you are doing for us.”
“Andrew Bowmer, mental capacity and community care solicitor is to be commended on his professionalism in a recent case concerning excessive restrictions in place on a vulnerable adult in a care home. Andrew wrote ‘an impressive letter’ to the local authority making representations, the quality of which was recognised by a professional litigation friend.”
“I have the deepest appreciation and respect for Kate Hammond and her colleagues, and their knowledge about legislation, domestic violence, mental health and children’s developmental stages.
I have worked with Kate when interviewing children. Kate is fully aware of how to approach children and deliver a message at a child’s level of understanding and in a child-friendly manner. Kate is equally skilled in speaking to the parties, in a balanced and fair manner, presenting a neutral message and making sure that they understand her role, as a child’s solicitor, always bearing in mind child’s best interests.
Kate has impressed me in terms of her professional courtesy shown to the parties, her ability to stay focused on the key issues, her ability to challenge lack of parental insight and her ability to effect prolonged engagement with the parties to promote a positive outcome on the case.
Kate Hammond is highly skilled in representing the interests of the children and other vulnerable client groups in front of the Courts, as well as a robust legal advisor, helping and supporting me to make the best and safest recommendations for the children in my work.”
MI, Enhanced Practitioner, CAFCASS