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Lou Crisfield, Miles & Partners Solicitors, London

Lou Crisfield




Recent and notable cases

Expertise and experience

Lou is a partner and an experienced caseworker, specialising in social welfare housing law, public law and community care law. She represents clients in courts at all levels including the High Court and the Court of Appeal.

Lou represents adults and families who are homeless, facing eviction or in a dispute with their landlord. She also represents vulnerable adults and children in respect of their rights to services under community care law.

The types of cases that Lou has been involved in include:

  • homelessness applications under Part VII Housing Act 96 including county court appeals and judicial review;
  • applications by families with no recourse to public funds for housing and assistance under s17 Children Act 1989;
  • applications by vulnerable adults with no recourse to public funds for housing and assistance under community care law;
  • defending tenants in possession proceedings;
  • bringing claims for works and damages for disrepair;
  • representing tenants in tenancy deposit disputes;
  • housing allocation disputes and challenges to decisions including judicial review;
  • applications for asylum support; and
  • representing children and care leavers who are seeking housing and support from their local authorities.

Lou has been a trainer for the homeless charity Shelter since 2004. She has also written and delivered training for HLPA (Housing Law Practitioners Association). Her training has included courses on:

  • housing rights and domestic abuse;
  • homeless children and the Children Act 1989;
  • the Care Act 2014;
  • homelessness;
  • disrepair;
  • security of tenure; and
  • young people’s housing rights.

In 2016, Lou was awarded Social Welfare Legal Aid Lawyer of the Year by the Legal Aid Practitioners Group.

Chambers UK

Lou is ranked in Band 3 in the Chambers UK 2022 Guide. She received the following commendations in the Chambers UK 2021 Guide:

‘She is really good with vulnerable people; easy to understand, passionate and a committed advocate for her clients.’

‘She’s very good, collaborative, approachable and smart.’


1995 - 1997
Housing and welfare benefits worker for MIND
1997 - 2012
Caseworker for Tower Hamlets Law Centre
Trainer for Shelter
Joined Miles & Partners
Awarded Social Welfare Legal Aid Lawyer of the Year by Legal Aid Practitioners Group
Ranked in Chambers & Partners UK
Became Partner

Approach and ethos

I am committed to legal aid and to free access to justice.  I see legal remedies as one of a range of practical tools that can be used to obtain good outcomes for clients in housing / social welfare need. The law is rarely the only answer, and I try to work in collaboration with the client and other agencies who are taking other vital steps to address the problem (for example with help claiming benefits, accessing services, advocating with social services).

What clients say

Accolades, accreditations and memberships