Really happy with the service I received. No hidden costs, never dealt with a solicitor before but I’d say the price was worth it. A consultation at the beginning and I was kept informed of the process.
Thanks again Lou & Kate
Housing law client advised by Lou Crisfield and Kate Downing
If you are looking for legal advice this is the right place to choose, they are good at their job and good at resolving housing, financial issues etc. Lou Crisfield from Miles & Partners helped me so much with my case – thank you to Lou and all Miles & Partners staff. Their service is fantastic you won’t regret it!
Rosaline D, a housing law client advised by Lou Crisfield
The best thing about working with Miles & Partners was the humanity and compassion of Lou Crisfield. I was never misled and all options were discussed to enable me to make informed decisions. I found Lou to be accessible, approachable, timely, honest, balanced and fair. I felt I had a case worker who was taking my plight seriously and would do everything that was feasibly possible to support my case.
I experienced her as my ‘body guard’ buffering and protecting me at a time of great vulnerability while having to face the threats from a large, intimidating organisation. I was fortunate and very grateful to her for her skills and application. I was highly satisfied with all aspects of service and at this point, I can’t think of anything that could be improved on. Thank you.
Housing law client advised by Lou Crisfield
Brilliant professional service, brilliant outcome. Certain to recommend Miles & Partners to someone else if they needed legal advice.
Natasha Harriott, housing client advised by Lou Crisfield
The case was handled really well and was a positive outcome. I feel the service was both professional and approachable so it’s hard to improve the help I received.
Sharon Short, client advised by Lou Crisfield
‘Lou Crisfield is really good with vulnerable people; easy to understand, passionate and a committed advocate for her clients.’
‘She’s very good, collaborative, approachable and smart.’
Chambers UK 2021
My solicitor that was assigned to my case named, Lou Crisfield. She was absolutely amazing when options seems limited. She was very professional and had a good level of communication. I was always informed about my case and she always took the time to break down and explain, every step that was happening in my case. She was very clear without using jargon words. Any advise I was given by Lou, I was always confident that it was in my best interest.
Overall I would recommend Lou Crisfield, as she has the ability of achieving satisfactory results. This is also contributed by her exceptional attention to details, good communication and understanding that she showed.
Client advised by Lou Crisfield
‘Thank you for all you have done for me, all the letters back and forth to council and the time you have spent on my case. I’m so grateful for all you have done.
Thanks again for all you said and did. You stuck with me, and your words all came true. I’m thankful for your help. You are amazing.’
Housing client advised by Lou Crisfield and Jasper Blumenthal
“I’m so thankful to Lou Crisfield for the great assistance she provided all through this long, stressful journey. She wasn’t only professional, she really empathised with the overall difficult time I went through. She remained determined to help me, despite sometimes not being able to contact me directly on the phone. She assiduously engaged with my landlord an myself by calls, emails and letters sent to my home address.
Lou is a great person with a lot of psychology. I only had a chance to speak to Hira Rauf on the phone, followed by emails to consistently update and advise me in regards to my case, Finally, Osman the barrister was so nice and helpful the day of the hearing.
I am so thankful to this great team with such talented professionals and people with good hearts who helped me keep my house this winter. Thank you one more time for bringing a smile to my face and giving me new hope through your excellent job as I was on the verge of being homeless!”
Abdramane Sangare Coulibaly advised by Lou Crisfield and Hira Rauf in the housing team.
“I just wanted to say a big thank you for all your help with my case. Soon after moving into supported accommodation I successfully bid on a housing association property and moved in before Christmas.
It couldn’t have happened without your work and support, so thank you from the bottom of my heart.”
Anonymous client
“God bless you for the good job you are doing for us.”
Samuel Afrifa
“Thank you so much for the effort you made to fight for me during my housing issues. I really appreciate it as you put a smile on my face.”
Anonymous trainee nurse
“Lou has been great for the last two years – Lou listened to my concerns, she is such a great adviser to be persistent with the council. Thank you so much.”
Anonymous client advised by Lou Crisfield in the housing team
“Lou Crisfield is a credit to the company. Her time and assistance were appreciated. Miles & Partners Solicitors will be highly recommended, I always found all the staff professional, attentive and very approachable.”
Anonymous client advised by Lou Crisfield in the housing team